Privacy

1. Introduction

This privacy policy applies to the website of Family Business UK (the “Website”). The Website is operated by Family Business UK (the “Operator”).

The Operator is committed to protecting the privacy of its users. This privacy policy explains how the Operator collects, uses, and shares personal data about its users.

2. What personal data do we collect?

The Operator collects the following personal data about its users:

  • IP addresses
  • Cookie data
  • Email addresses submitted via contact forms

The Operator collects this data through Google Analytics and Mailchimp.

3. How do we collect this data?

The Operator collects this data through the following means:

  • Google Analytics: Google Analytics is a web analytics service that tracks and reports website traffic. The Operator uses Google Analytics to track the number of visitors to the Website and the pages that they visit.
  • Mailchimp: Mailchimp is an email marketing service that allows the Operator to send newsletters to its users. The Operator collects email addresses from users who sign up for its newsletter.

4. What do we use this data for?

The Operator uses this data for the following purposes:

  • To improve the Website: The Operator uses this data to improve the Website by tracking how users interact with it.
  • To send newsletters: The Operator uses email addresses to send newsletters to its users.

5. How long do we store this data for?

The Operator stores this data for the following periods of time:

  • IP addresses: The Operator stores IP addresses for 26 months.
  • Cookie data: The Operator stores cookie data for 13 months.
  • Email addresses: The Operator stores email addresses for as long as users are subscribed to its newsletter.

6. Who do we share this data with?

The Operator shares this data with the following third parties:

  • Google: Google Analytics is a third-party service that the Operator uses to track website traffic.
  • Mailchimp: Mailchimp is a third-party service that the Operator uses to send newsletters.

7. What are users’ rights with regard to their data?

Users have the following rights with regard to their data:

  • The right to access their data: Users have the right to request a copy of the data that the Operator holds about them.
  • The right to correct their data: Users have the right to request that the Operator correct any data that is inaccurate or incomplete.
  • The right to delete their data: Users have the right to request that the Operator delete the data that it holds about them.
  • The right to object to processing: Users have the right to object to the Operator processing their data.
  • The right to withdraw consent: Where the Operator is processing the user’s data on the basis of consent, the user has the right to withdraw their consent at any time.

8. How do users contact us with questions or concerns about their privacy?

If users have any questions or concerns about their privacy, they can contact the Operator using the following information:

9. Changes to this privacy policy

The Operator may update this privacy policy from time to time. If the Operator makes any significant changes to this privacy policy, it will notify users by email or through a prominent notice on the Website.

Code of Conduct

Purpose

This Code of Conduct sets out the expectations of all Members of Family Business UK. It reflects our shared commitment to fostering a thriving, inclusive and respectful community of family businesses, dedicated to long-term success and responsible stewardship in privately owned and multi-generation companies.

In complying with this Code of Conduct you agree to uphold the standards expected of FBUK Members. Specifically:

Respect & Integrity

  • Treat all FBUK Members, Employees, Corporate Partners, Advisors and other stakeholders with courtesy, professionalism and respect.
  • Honour confidentiality in all discussions and respect the sensitivity of shared family and business information.
  • Act with honesty, transparency, and fairness in all dealings within the community.

Collaboration & Contribution

  • Actively engage in events, forums, and initiatives whenever possible.
  • Share knowledge, experiences, and insights generously – our strength lies in learning from one another.
  • Celebrate diversity and approach differing viewpoints with respect, curiosity and openness.

Stewardship & Responsibility

  • Uphold the values of long-term thinking and responsible leadership that define family businesses.
  • Represent your family business and Family Business UK with dignity and professionalism.
  • Avoid any actions or behaviours that might bring disrepute to FBUK, our network, Members, or our mission.

Confidentiality & Trust

  • Respect the ‘Chatham House’ rule during gatherings and forums, unless otherwise stated and agreed in advance – whereby information shared is non-attributable and the identity of speakers, other participants and the context within which it is shared, must not be revealed.
  • Safeguard all personal and commercial information entrusted within the FBUK network and community.
  • Seek permission before sharing any Member’s story, quote, or business detail outside the group.

Ethical Conduct in Business

  • Commit to fair, ethical, and sustainable practices and behaviour at all times.
  • Promote good governance within your own business and advocate for the same across the network.
  • Be open to constructive feedback and continuous learning.

Solicitation & Commercial Conduct

  • Members must not use Family Business UK’s network, events or platforms for aggressive, persistent or self-interested causes – including legal and commercial activity.
  • Any approaches to Members, of this nature, must be given prior authorisation by the CEO or Chair of FBUK. Approved approaches must be transparent and aligned with FBUK’s ethos of trust, respect and inclusivity.

Contact information

If you have any questions about these policies, please contact us via email at info@familybusiness.org.uk.